Ask fibertime™

fibertime™ is internet freedom.

Unlimited, pay-as-you-go fiber internet in your home and community - from as little as R5 a day for one device.

• ✅ No contracts
• ✅ No debit orders
• ✅ No credit checks
• ✅ No installation fees

When you sign up, you get a free router + UPS battery to stay connected during loadshedding.

With fibertime™ you buy days, not data. Your data is unlimited when connected to @fibertime™.

It's easy mtase, if you have fibertime™ in your community.

• Buy a voucher at your local spaza or banking app - 1Voucher, Blu Voucher, Flash, OTT!
• Connect to @ fibertime™
• Enter the voucher code
• Enjoy unlimited internet from as little as R5 a day! Amazing ne?

• Connect to @fibertime™ to get online
• Your @fibertime™ is linked to your cellphone number
• fibertime™ is unlimited internet all day for the number of days you buy
• Buy a voucher at your spaza to pay for your fibertime™
• fibertime™ is pay-as-you go, no contracts.
• I can stay connected to @fibertime™ anywhere in your community where you see @fibertime™ in your Wifi-Settings.

Howzit! fibertime™ installs a router in every home that has a municipal/Eskom electrical box.

Make sure sign up when a representative from fibertime™ knocks on your door.

Look out for our information desks in your community to find out when installations will happen in your street.

Send a WhatsApp our customer service team on 078 886 1090

Howzit mtase! Once you’ve signed up, our team will schedule your installation based on your street’s rollout plan.

It usually takes a few days - we move fast! You’ll get a free router + UPS battery when we install.

Keep an eye on our socials for exciting rollout updates.

Unbelievable neh, you better believe it chomi!

When you’re on fibertime™, unlimited means no caps, no limits, and no throttling - you can use as much data as you like, for the days you’ve paid for. It's like a buffet, but with internet – use as much as you want, all day long!

Stream, surf, scroll – all day, everyday. No limits. No surprises.

Just pure internet freedom, the fibertime™ way.

100% chomi! Whether you’re running a salon, a tuckshop, or printing school projects - fibertime™ has your back.

You can use your fibertime™ at home and when you’re at work in a fibertime™ connected community.

WhatsApp us on 078 886 1090 to check coverage or chat with our team. We're here to help!

Yoh chomi, sounds like you’re in the right spot but not fully connected yet! 😅

If we’re still building in your area, hang tight - we’re almost there!

If umakhi wakho is already streaming please WhatsApp us on 078 886 1090 so we can check your address and get you sorted

Howzit Chomi,

• Open your wifi settings and select @fibertime™
• Login with your cell number and enter the OTP sent to you by SMS
• Follow the instructions on the screen
• Open YouTube and watch your favourite music video

Yes, you can easily connect more devices in your home to @fibertime™.

Visit fibertime.app, login, open the menu in the top right and select my devices, add the device and buy or link a fibertime™ voucher to it.

Yebo! 😎 As long as your device can connect to WiFi, you’re good to go - phones, tablets, laptops, Smart TVs, even gaming consoles.

Just connect to @fibertime™, log in, and - you’re online with unlimited internet.

It’s easier than making pap, chomi! 😎
Once you are connected to @fibertime™

• Visit fibertime.app
• Login
• Open the menu in the top right and select my devices
• Then add new devices to link your Smart TV

Boom! you’re streaming like a pro!

Need help?
Our team’s ready to assist on WhatsApp: 078 886 1090.

Don’t stress, chomi! Even if you’re near the same router as someone else, when you connect to @fibertime™, you’re in control.

Your fibertime™ access is linked to your cellphone number, so only you can use your voucher, manage your connection, and control your devices.

You’re in full control😉

Eish mtase, we wish! fibertime™ is a fiber connection, meaning that you need to be in a fibertime™ zone to connect to the internet.

Unfortunately, you can’t take fibertime™ with you when you travel, but you can use it all over your community when you can see @fibertime™ in your wifi settings.

To check coverage, WhatsApp us on 078 886 1090.

Howzit! Your fibertime™ router is linked to your current address, so it can’t be moved to a new home.

If fibertime™ is available at your new place and there's no router installed yet, we’ll hook you up with a new one.

Just WhatsApp us on 078 886 1090 and we’ll check coverage and guide you through the next steps.

Eish no, mtase 😅. Your fibertime™ router is linked to your specific home and community.

If you move to a new community, WhatsApp us on 078 886 1090 and we’ll check if fibertime™ is live there.

Each router is installed and activated for a specific home.

Yes, mtase! 🙌 fibertime™ is totally flexible - its pay-as-you-go, so you only pay for the days you need.

If you don’t top up, you won’t be charged - no stress, no penalties.

When you’re ready to get back online, just buy a new voucher and connect to @fibertime like before. Easy!

The fibertime™ schools programme is all about empowering young minds with the life skills they need to thrive in today’s digital world. We partner with schools in communities with fibertime™ to inspire and equip learners with essential knowledge - from internet safety, responsible online behaviour, digital careers and so much more.
Here’s what you need to know to join:

• ✅ Your school must be in a community where fibertime™ is already active
• ✅ We currently work with high schools only
• ✅ The programme is designed for learners in Grade 10 to Grade 12

If your school meets these requirements and wants to be part of the movement, please email community@fibertime.com with your school’s name and contact details.

Our team will be in touch with the next steps.

Let’s build the future together!

Yebo chomi! Every fibertime™ home gets a free UPS battery with their router to help you stay connected even when there’s loadshedding.

As long as your router is plugged into the UPS you’ll stay online for up to 6 hours.

Howzit! Our customer service team is ready 24/7 to help you out.

WhatsApp us: 078 886 1090

Just start a chat, tell us your issue, and we’ll sort you out.

Yooo we love the energy! 😄

If you’re keen to join the fibertime™ fam, keep an eye on our LinkedIn pages - we post job openings there.

You can also send your CV to applications@fibertime.com and we’ll keep it on file for future opportunities.

Let’s change the way people connect to the internet together!